Opulentus complaints desk is one of the initiatives taken up by the leading visa firm-Opulentus complaints desk with an aim to look into the concerns of clients and solve any minor grievances.
The idea to startup Opulentus complaints desk actually came from one of the questions asked by our client—what’s the platform to address any grievances arising out of any visa process!
Based on this question, Opulentus complaints desk took its form. Opulentus complaints desk is an independent body that functions at Opulentus head office.
The desk typically consists of expert immigration executives, trained psychologists and highly-skilled attorneys.
When a client registers any concern with the Opulentus complaints desk, the case officers ascertain the category of such concern based on which the same would be forwarded to immigration executives of psychologists of attorneys.
If the concern has to deal with the rejection of a visa, Opulentus reiterates softly that visa grant is at the sole discretion of the high commission. Nonetheless, Opulentus complaints desk psychologists advise the clients to go ahead with visa appeals. Most of the times, visa appeals turn out to be fruitful and our immigration experts know how to handle visa appeals. If the grievance involves legal expertise to solve the matter, the case would be forwarded to our attorneys, who would arrive at a possible solution. Notably, all the grievances registered at Opulenuts complaints desk have been successfully solved.